Einstein Trust Layer (15%)
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What is Einstein Trust Layer? (7:55)
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Overview Of Einstein Trust Layer (6:14)
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Secure Data Retrieval and Grounding (4:24)
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What is Data Masking (4:33)
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What is Prompt Defense and Prompt Injection (7:39)
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Zero Data Retention Policy in Salesforce Einstein Trust Layer (3:11)
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What is Response Journey : Toxicity Detection, Data Unmasking , Feedback & Audit (4:30)
Practice Test
Prompt Builder (37%)
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What is Prompt Builder? (2:58)
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Prompt and Prompt Template (4:00)
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Types of Prompt Template (8:39)
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Setup Account with Salesforce (2:01)
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Enable Einstein Setup and Einstein for Sales (1:13)
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Field Generation Prompt Template (16:19)
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Sales Email Prompt Template (14:30)
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Record Summary Template Part 1 (7:59)
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Screen Flow to display Record Summary (11:30)
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Important tip for the exam
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Temperature, Presence Penalty, Frequency Penalty (4:57)
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Prompt Template Permission Sets (3:40)
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How to call flow from Prompt Template (9:58)
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Create Prompt Template Triggered Flow (8:32)
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Create Field Generation Prompt Template to invoke Flow (9:55)
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What is Flex Template and difference between Record Summary, Field Generation (5:11)
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Project to showcase Flex Template: Create two custom objects (5:24)
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Project to showcase Flex Template: Populate object with data (4:00)
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How to create Flex template? (7:31)
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Create a Flow for Flex template (15:24)
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Important tip for the exam
Practice Test
Einstein Copilot (23%)
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Overview of Einstein Copilot (19:08)
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Exam Objectives for this section (1:30)
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What is Einstein Copilot and its features (6:09)
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Important points related to Einstein Copilot from Exam perspective (9:31)
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how to create a new topic in Einstein Copilot (10:58)
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Create Flow Type Custom Action (14:34)
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Create Prompt Template Custom Action (7:29)
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Add your custom actions to the Agent (8:14)
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Important tip for the exam
Practice Test : Einstein Copilot
Model Builder (8%)
Practice Test : Model Builder
Generative AI in CRM Applications: 17%
Practice Test : Generative AI in CRM Applications
