AI Fundamentals : 17%
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Introduction to the course (3:20)
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Capabilities of AI (6:52)
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Main types of AI based on Capabilities (8:09)
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What are Neural Networks ? (14:20)
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Structured and Unstructured Data (4:19)
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Supervised Learning and unsupervised learning (6:22)
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What all AI can Do? (14:26)
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Difference Between Predictive and Generative AI (4:22)
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Risks associated with AI (8:30)
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Salesforce Trusted AI principles (7:27)
Quiz
Einstein Prediction Builder
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Overview of Einstein prediction Builder (3:29)
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How to setup Einstein Prediction Builder ? (4:27)
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Create Custom Object to store Medical Appointments (2:06)
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Add Custom fields to Medical Appointments object Part 1 (4:21)
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Add Custom fields to Medical Appointments object Part 2 (4:09)
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Import records into Medical Appointment Object using Data import (10:49)
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Summary of what we have done so far (3:23)
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Einstein Prediction Builder in Action (12:38)
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Enable the Prediction (2:48)
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Einstein Prediction Builder 2nd Example : Reservation Object (6:46)
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Einstein Prediction Builder for Reservation Object (9:52)
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Enable the prediction for Reservation Object (1:46)
Einstein For Developers
Einstein Activity Capture
Einstein Bot
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Overview of Einstein Bots (2:43)
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Setup a new developer account to explore Einstein Bots (2:50)
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How to enable Chat and Enable Einstein Bot in your developer org ? (2:43)
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Setup Einstein bot | Add Questions to your Bot (10:10)
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Add Static Questions to your Einstein Bot (9:59)
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How to invoke a flow from Einstein Bot (6:05)
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How to invoke Apex class from Einstein Bot (13:36)
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Transfer the Call to an agent from Einstein Bot (9:15)
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Embedded Service Deployment settings (3:05)
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Text Preview for Einstein bot (2:02)
Einstein Next Best Action
AI Capabilities in CRM - 8% (3 Questions)
Data for AI (36%) 14 Questions
Practice Test
